Question 1 of 7
How many Google reviews does your business currently have?
Question 2 of 7
How would you describe your current website?
It's outdated or slow — doesn't represent us well
It looks decent but isn't consistently bringing in leads
It's modern, fast, and generates leads regularly
Question 3 of 7
Where do most of your new leads come from today?
Almost entirely word of mouth and referrals
Google or social media, but it's inconsistent
Multiple digital channels (Google, ads, social)
Automated lead systems that work around the clock
Question 4 of 7
What level of business automation are you currently using?
None — everything is done manually
Basic automated emails or texts
Automated booking confirmations and reminders
Full multi-touch automation — follow-up, reviews, re-engagement
Question 5 of 7
How do you manage your leads and customer relationships?
I don't — leads are tracked in my head or on paper
Spreadsheets or basic tools like Google Sheets
A basic CRM but it's mostly manual
A fully configured CRM with pipelines and automated follow-up
Question 6 of 7
How is artificial intelligence currently used in your business?
Not at all — we haven't looked into it
I've experimented a little (ChatGPT, etc.) but nothing structured
We use AI regularly for content, estimates, or customer communication
AI is integrated into our core workflows — it runs in the background
Question 7 of 7
How actively do you manage your online reputation?
I don't — reviews just happen (or don't)
I check reviews occasionally but don't have a system
I respond to reviews and sometimes ask for them after jobs
I have an automated system that consistently generates and manages reviews
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